If i remember right, we shipped those subs to your sister. I know we didnt install them, maybe they were damaged in shipping
Originally posted by Iconoclast:
look up Martin (not Phillip). I looked up my thread for building the system, and it looks like they were ordered late March to early april 2005. The system was designed for my sis, she was serving in Florida at the time, though she's not there anymore. The cone wouldn't go up and down in a linear motion, it was moving diagonally, and the voice coil rattled back and forth constantly, making rattling and scratching noises. She finally got tired of the rattling coming from the sub and took it to a shop where she is now. She asked them about how to return it, they told her what she had to do.
so you never brought it into my store?
So she brought in the sub, they looked at it, and told her that yes, it was a defective sub, and that it sometimes happens, and they got her a new one.
so do I have poor knowledge, or a bad attitude? lets get it straight.
If I thought that you didn't know what you were talking about, I wouldn't have come to you in the first place. The poor knowledge comment was regarding your attitude at the time.
well, there is a very good chance that I never even pulled the speakers out of the box before you picked them up, and we didnt install them. Out of the THOUSANDS of Memphis woofers I have sold I have never seen one defective out of the box, but anything is possible.
By that, I mean that your attitude/pride (of selling someone defective equipment) got in the way of your ability to help.
as I said before, I havent ever seen a defective sub out of the box.
I wasn't mad because you sold me something that was defective (the box was never opened, you sold it to me just like you got it from the Memphis, why would I think it was your problem? - besides, it was under warranty) I just wanted to know what I had to do to get a replacement, not a lecture on how its not possible for a new sub to be defective,
If I insulted you I am sorry, but when the woofers are hundreds of miles away and I cant see them how can I fix the problem. If I remember right I told you to ship the subs back to me and we would get it worked out. Since you didnt install them how do you know what happened to them?
and how I must not know what I'm doing. I'm just like anyone else, I don't like to be insulted. I don't have a right to not be insulted, but I certainly have a choice to not do business with someone who insults me.
I dont remember our conversation, I am sorry that I dont. I vaguely rememeber someone shipping some m3 10s to florida for their sister. I dont remember them being defective, but I can tell you that a defective sub out of the box never happens. Why you decided to post one here to try to hurt my reputation over something that wasnt my fault in the first place is a mystery to me. I could see if you brought the sub in and said it had a problem and I blew you off, but I dont think that is what happened, the sub was hundreds of miles away!
Like I said, its something you can change. I bet if you did change it, you would have more customers (or, at least, happier customers). I don't really care about it now, because her system is fine, and I don't plan on designing anymore systems any time soon, being a full-time student. You might be able to put this info to good use, though.
Looking at your posts on here, you take a few drinks from the a-hole koolaid yourself. If you really wanted to "help me out" maybe you should have came to my store and said what you have to say to my face, not posted a bunch of BS about how I didnt know anything and had a bad attitude when you have never met me.